Recent Posts

Are You Prepared?

6/2/2020 (Permalink)

"What would your family do? Would you know where to meet?" Talk to your family about these important issues! You never know when a disaster could strike. 

It is important at least once a year to get together with your family and come up with a plan. The following is a list of some important things to consider when getting you family's plan in place.

-"Where will we meet if our neighborhood is evacuated, or we are not allowed to go home by law enforcement?"

-"Is there a trusted neighbor, friend, or relative that can pick up the kids if parents can not get to them? Are they already on the pre-approved pick-up list for that child's school?"

-"Do you have a list of medications handy, and are they up to date which prescriptions filled regularly? This includes pets as well."

-"Make a list of shelters that allow pets ahead of time, and have a plan in place for pets if you cannot get them to a shelter. If you are staying with a relative, make sure your pet can come to, and purchase supplies ahead of time so your pet will be comfortable on a spare of the moment road trip."

-"If you have an elderly family member/friend, or a special needs family member/friend in an assisted living facility, learn that facility's evacuation plan and ask questions. Will they provide transportation for that family member, or will you need to get them? What would you do if you couldn't get to them, or got separated?"

-"Make a disaster kit! If you are riding out a disaster or are in a voluntary evacuation zone, you could be without water or power for days. Include water, non-perishable food, first aid kit, medications, pet supplies and pet food, flashlights, batteries, crank radio, wet wipes, and cleaning supplies you don't need water to use. Ever toilet paper and paper towels are also a good idea. Fill up your bath tub with water before disaster strikes so you can use that water to flush your toilets."

If you have any questions, please contact SERVPRO of Vicksburg & Yazoo at 601-634-0909

Tips After A Flood

6/2/2020 (Permalink)

Flood water in your home can be a terrifying sight. Water damage can destroy your priceless belongings and the foundation of your home. 

If a storm does flood your house, your safety and health should be the top priority. With that in mind, here are some tips for what not to do following a flood. 

Do NOT be a hero 

When you see your flooded home, your first instinct may be to stay in the house and try to salvage everything. Floods lead to plenty of hidden dangers. Your best bet is to stay in a hotel or shelter until it is safe to return. Once you do go back to your house, make sure to contact a professional water damage repair company like SERVPRO. 

Do NOT leave yourself exposed 

Even when the flood water has stopped rising, it can still be dangerous. Electric currents, in particular, can be deadly. Once you go back to your home, avoid standing water and to protect yourself with rubber boots. You should also keep your hands and face away form contaminated city water. Make sure to avoid breathing in any growing mold, as well. 

Do NOT wait too long to contact your lender or insurer

Mortgage lenders typically waive late fees if you are caught in a severe residential storm. Make sure to notify the company immediately so you can arrange a new payment date. Similarly, call your property insurance provider as soon as possible to ensure a quick resolution of your claim. 

Do NOT get caught without cash

You will likely need cash to buy essentials such as gasoline after a storm. You should thus make sure to withdraw some money from your bank as soon as possible. Your bank may even set up a mobile branch for your community. 

Flood water can be dangerous and devastating if you do not know how to deal with it properly. If you follow the above advice, however, you should remain safe and hopefully limit your losses. 

Disaster and Your Business

6/2/2020 (Permalink)

Nobody wants interruption to their business ever! Natural disasters can be terrifying. Especially if there are a wide variety of different catastrophes that could strike your business, including floods, hurricanes, tornado, fires and more. If one of these unfortunate events happens, you don't want to find yourself unprepared! Discover the most important steps to take following a major disaster so you are able to recover quickly and safely.

!. Assess the Situation

As soon as the calamity has died down, check yourself and any family members to make sure no one is hurt. If you have any nearby neighbors, see if they are in need of any help. Turn of the gas and electricity in your home if it is safe to do so, and avoid entering your home for awhile, as there could be damage to your floors or ceilings that could cause them to collapse

2. Finding Food and Shelter

If your business no longer has running water, you can obtain it through emergency sources, such as rainwater, your hot water tank, your toilet reservoir or ice cube trays. Shelters are usually assembled by the American Red Cross in emergency situations for those whose homes are too damaged to stay in:look for one of these if you feel your home or business is dangerous. The Federal Emergency Management Agency as well as local churches and community services, are also good resources for any needs you might have in the dire situations.

3. Be Cautious

Disasters always leave a trail of destruction behind, be wary of contaminated floodwaters, fallen power lines, or any criminals taking advantage of all the chaos. Don't turn the gas back on in your home, as there could be a leak, and make sure your house is ventilated if you're cooking over your fireplace.

4. Recovering Important Information

One of the last steps of disaster rehabilitation and recovery is to salvage as many of the important documents from the wreckage, such as your insurance policies, birth certificates, driver's license, deeds, wills, financial statements, and any other precious information. Although these procedures might be difficult, it will help you and your family recover from this crisis as quickly as possible.

Surviving During a Storm

6/2/2020 (Permalink)

If you are told to evacuate, do so immediately. Do not drive around barricades or into flooded water areas

If trapped in a building by flooding, go to the highest level of the building. Do not climb into a closed attic. You could become trapped by flood water

Have backup power and batteries for radios and cell phone usage

Listen for current emergency information and instructions

Stay off of bridges over fast-moving water

After the storm, be careful during clean-up. Wear protective clothing and work with someone

Do not touch electrical equipment if it is wet or if you are standing in water

Avoid wading in flood water, which can contain dangerous debris 

Save phone calls for emergencies. Phone systems are often down or busy after a disaster. Use text messages or social media to communicate with family and friends. 

Document any property damage with photographs. If you are discarding high ticketed items, make sure you have serial numbers, make, models and pictures if insurance will be involved

Will Clean Water Damage My Home?

5/8/2020 (Permalink)

While sewer water or blackwater as is it defined can quickly lead to mold growth in a home, clean water can also lead to dangerous mold growth. Blackwater contains lots of dirty bacteria that can quickly promote mold growth by itself. Clean water can cause mold spores that are naturally present in air and dust can also lead to mold growth.

The dangers in clean water leading to mold growth are that clean water can easily go unseen in a home due to the lack of odor when compared to black water. Clean water or gray water which is rainwater, can leak into a home’s attic or walls or crawl spaces and linger without being spotted. This water can then lead to mold spores activating and growing in these unseen areas. It’s not until the mold spreads to visible parts of the home or causes a musty odor that it is finally found. By that time, the damage caused by the mold can be quite extensive.

So even if you have a leak in your home that isn't Blackwater , give SERVPRO of Vicksburg & Yazoo a call to get the affected areas dried out to prevent further damage from starting.

Has your Water bill increased?

4/1/2020 (Permalink)

Have you noticed a change in your water bill? It could be a slow climb or a sudden increase, but either way it may be an indicator that you have a water leak.  One of the most common reasons for a large water loss is a hidden leak in pipes that be may be concealed by walls, flooring or cabinets.  If you notice a change in your water bill, you may want to take a closer look around your home for signs of hidden water leaks.  Some things to look for are discoloration, bubbling or flaking paint, damp carpets, buckling or cupping wooden floor or a musty smell.  If the water leak has been going on for an extended period of time, you may already have mold which can produce and "off" smell and you may have visible growth.  The only way to detect the exact source is to use a moisture meter or cutting drywall.  If you experience a water damage, give SERVPRO of Vicksburg & Yazoo a call at 601-634-0909 and we can make it "Like it never even happened."

Vacation Prep List

4/1/2020 (Permalink)

We often get water damages after people have been away from their house for an extended time. Here are a few preventive things you can do while you are away. 

Exterior lighting, security systems and even smart phones enable a homeowner to deter intruders.  For most of us, water damage never crosses our mind.  Did you know that a 1/2 inch supply line flows at a rate of 50 gallons of water per minute? Just for reference, a standard tub holds roughly 80 gallons of water. Imagine your bathtub completely emptying in your home every 2 minutes! Can you imagine what damage could be done if this happens on the first day of your vacation and you don't know until you arrive back home days later.  At SERVPRO of Vicksburg & Yazoo, we have the this kind of damage on numerous occasions.  Not only flooding of the entire footprint of the home, but also mold.  If left untreated, a water loss can cause mold growth to begin in as little as 24-48 hours.  We recommend that as part of your pre-travel checklist, you add turning off the main water supply to your home.  The best way to prevent disaster is to be prepared!  

Let Us Help You

4/1/2020 (Permalink)

After a catastrophic storm event, you may feel like your life is in shambles. It can be overwhelming, stress and confusing. Where do you begin to pick up the pieces? That is where SERVPRO of Vicksburg & Yazoo comes in and can help! We have vast experience in handling storm situations. We have traveled all over the country to help those in need.  Not only does this mean we are experts in figuring out the damage and quickly creating plans of action, but we are familiar with the insurance process as well.  As a preferred provider for numerous carriers, we know what they want and how to get the job done quickly.  We will take the burden off you by acting as an intermediary between you and your insurance company for any claims that are covered. Because we do this on a regular basis, many times we have resources that may be unavailable to a customer at the time.  Such as dumpsters, pods or storage units.  We are here to help you through it all.  When it comes to disaster recovery, SERVPRO of Vicksburg & Yazoo wants to help you when you need it the most.  Let us handle the worry for you, so you can get your life back on track faster. 

Things to Do After A Fire

3/11/2020 (Permalink)

Often SERVPRO of Vicksburg & Yazoo is called when a fire is ongoing either by the customer, an insurance agent or insurance adjuster.  These are some of the pointers that we have for our customers.  

*Call your insurance company and report the claim

*Take pictures of damage 

*Make sure the property is secure, we at SERVPRO of Vicksburg & Yazoo can help you with a board up

*If you are renting, contact the owner/landlord immediately 

*Contact family and friends to let them know you are ok

*Keep all receipts for any personal items you may immediately need to replace-i.e. clothes, make-up, toiletries  or food

*Notify your children's school so they will understand that the students are under unusual stress

*Contact utility companies to make them aware of the situation

At SERVPRO of Vicksburg & Yazoo, we are here to help, day or night.  If you need us please call 601-634-0909. 

Why Choose SERVPRO in a Move Out

3/10/2020 (Permalink)

When an insured experiences a fire loss, it is often necessary to move the home’s contents to another location for storage, security and restoration of damaged contents. This process is also referred to as a pack out.

Damage to a structure requiring a move out will involve the entire structure rather than be localized to one room. If only one room is affected, the contents may be moved to other rooms in the structure while repairs are being made instead of out of the house. In other occasions, it is necessary to move contents out of the entire structure. Once a move out is decided upon, SERVPRO of Vicksburg & Yazoo follows a precise process to ensure that it is done correctly.

When arriving to assess the damage professionals will pretest items to determine their clean-ability. This process will help to determine what items are restorable and what items need to be deemed claim items. In all situations, our priority is getting your customer back into their home or office in a timely manner. SERVPRO of Vicksburg & Yazoo  professionals will make a complete inventory of all items being moved out of the structure on a room-to-room basis to ensure all items are detailed. Those items that are restorable will be carefully packed for removal.

After the contents are packed and the furniture is labeled, the professionals from SERVPRO will check off each item on the inventory list as it is being loaded into the moving can for removal.

Once removed, each item will be carefully restored and stored until the structure is ready for the move back. When the structure has been restored, SERVPRO of Vicksburg & Yazoo professionals will return the cleaned and restored contents to the insured.