Recent Posts

Toliet OverFlow

1/11/2019 (Permalink)

If you are currently dealing with a flooded toilet in your home, you may not know what to do next. It may be that your toilet overflowed due to a backup or plumbing issue rather than sewer damage but knowing why the water is flowing is only so helpful if you do not know what steps to take to fix the situation. Here are three things you should now about toilet floods.

1. Toilet Overflows Can Have Many Causes

A toilet can overflow for several reasons, but a backup in the toilet or a plumbing issue may be the most likely causes. However, a low flow toilet or septic malfunction could also be to blame. Knowing why you have a flooded toilet is a good first step to understanding what steps to take to remedy the situation. If sewer line damage is to blame, you may have an even bigger problem on your hands.

2. Toilet Water May Be Category 2

There are three nationally recognized categories of water damage: Category 1 is “white” water, Category 2 is “gray” water, and Category 3 is “black” water. White water is considered the least contaminated, while black water is often a cause for concern. The water from your toilet flood is most likely Category 2 water, which requires cleanup but many not be as urgent as Category 3 water.

3. A Professional Sewage Company May Help

Since it may be difficult to figure out what is causing your toilet to flood as well as what category your leak falls into, it is usually a wise idea to call sewage cleanup professionals, so trained technicians can help you with your bathroom disaster. They can arrive on the scene, survey the situation and help you decide what to do next. They can often help you fix the matter, as well.

Toilet overflows can be stressful and intimidating and having to worry about sewer damage can make you even more anxious. Use what you now know about toilet floods to make a sound decision for your home.

We are here, if you need us SERVPRO of Vicksburg & Yazoo

What to Expect In a Water Damage

1/11/2019 (Permalink)

Water damage can accumulate slowly over time or be the result of a catastrophic event. Either way, the most important thing is to mitigate the damage as soon as possible. The longer you let water damage sit, the more destruction it will cause. Whether you’re dealing with a pipe burst, seasonal flooding or a slow water line leak, don’t try to handle water damage clean-up on your own. Water damage professionals  have the right equipment and expert knowledge to ensure your home is completely restored to its original condition. Here’s what to expect when you call.

1. Evaluation

When water damage experts arrive at your home, they’ll need to evaluate the situation. They need to determine the source of the water, judge how dirty and potentially hazardous the water is and assess the extent of the damage.

2. Water Removal

Professionals have access to pumps, extraction units and other specialized equipment to remove water from your home quickly and efficiently. They also have cameras and meters that can detect water inside your walls to make sure no damage is overlooked.

3. Drying 

A pipe burst can leave a lingering low level of moisture in walls and floors even after the main mass of water has been removed. Over time, this can cause as much damage as standing water. Experts use industrial-grade dehumidifiers and fans to completely dry floors, walls and furniture to prevent further warping, molding and discoloration. 

4. Clean-Up

Replacing belongings and keepsakes can be expensive or even impossible. That’s why professionals focus on restoring your belongings through deep cleaning, disinfecting and deodorizing. 

5. Building Restoration

Severe water damage can destroy paint, drywall, wood or tile flooring and carpets. In these cases, the original materials may need to be completely replaced. A water damage professional can remove the destroyed materials and replace them, ensuring your home is returned to its original state. 

A pipe burst can seem like the end of the world, or at least of your peaceful and clean home. Fortunately, professional water damage mitigation services  can restore your home using these five essential steps.

We are Always here to help! SERVPRO of Vicksburg & Yazoo! 

How to Eliminate Smoke Odor

1/11/2019 (Permalink)

When you walk through your home in after a fire, you may be overwhelmed by the smell of smoke. Fire does more than burn your structure and the things inside it. It also permeates the air with an intense smoke odor, and getting rid of this odor is part of the mitigation process. There are three main methods professional remediation experts use for smoke cleaning.

1. Thermal Fogger

A thermal fogger uses a vaporized solution to neutralize odors in your building. By heating the solvent, the machine produces a fog that it releases into the room. The deodorizing particles find their way into carpet, walls, cracks, crevices and vents to trap smoke particles and absorb them, leaving behind a fresh scent without the use of water.

2. Ozone Machine

An ozone machine creates the same atmosphere that occurs in nature after a thunderstorm. It is effective in smoke cleaning because it purifies the air by traveling the same path that the smoke took through the building and oxidizing its fumes. Technicians seal off the affected area and set up the industrial ozone machines. They vacate the area, letting the machines work their magic, and return later to a room that no longer reeks of smoke.

3. Air Purifier

An air purifier pulls malodorous air into it and releases purified air. The best air purifier to use for the remediation of smoke damage is a HEPA purifier with an activated carbon filter. The HEPA filter can trap extremely small particles. The pores in the activated carbon filter hold smoke particles and neutralize them, ridding the area of odor.

There are many smoke cleaning devices and techniques. After assessing the damage to your building during the walk-through, experts can recommend the method they think would be the most effective in neutralizing the smoke odor in your building so that you can get back to business.

If you have had a fire, please give us a call at 601-634-0909.  We will work with your insurance company to make a stressful situation a little easier.  We will take the time to explain the process to the homeowner to make sure they are comfortable with every detail! 

Commercial Carpet Cleaning

1/10/2019 (Permalink)

Commercial cleaning can be a lot of work, especially if it’s a large carpeted area. Let us help you with that. We would love to give you an estimate!

Having your carpets and rugs cleaned makes for a nice appearance for your customers.

The dust, dirt, and other debris that finds its way into the carpet fibers can eventually get into the air where it can cause odors and even respiratory infections. So therefore having your carpets and rugs professional cleaned improves the air quality of the office/building.

Rented carpet cleaning machines are not always effective as they are used over and over by many different people and clean with harsh chemicals that leave an unpleasant smell and a residue in the carpet that attracts even more dirt and debris.  It is always better to hire a professional for that reason alone.

SERVPRO of Vicksburg & Yazoo offers free quotes for carpet cleaning. We can come out, measure, give you a quote, and proceed with cleaning while we are there once we have your approval. We have a very flexible schedule and can usually get you scheduled the week you call. Just give our office at call at 601-634-0909. 

SERVPRO a trusted leader in Restoration

12/19/2018 (Permalink)

SERVPRO of Vicksburg & Yazoo is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Vicksburg & Yazoo

SERVPRO of Vicksburg & Yazoo specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification.

Carpet and Pad after a flood.

12/3/2018 (Permalink)

After a flood, many homeowners and property managers wonder if their carpet and pad can be saved. Let SERVPRO Of Vicksburg & Yazoo give you the answer, it depends.  Factors such as the age and quality of the carpet and pad, as well as the type of installation used, have to be taken into consideration. However, the type of floodwater that caused the damage is most important when determining whether or not carpet and padding can be salvaged.

There are 3 floodwater categories that determine whether the carpet and padding can be restored to their pre-disaster condition:

  • Category 1 (clean water): non-contaminated water that may come from a broken pipe, sink, etc. After the water has been extracted, carpets and pads can be dried and restored in place.
  • Category 2 (gray water): dirty water that has been released by sump pumps, washing machines, dishwashers, etc. The carpet can usually be restored if it has been wet for less than 48 hours. The pad is replaced in most cases.
  • Category 3 (black water): water containing dangerous contaminants that may originate from sewage and toilet backflows as well as from floods caused by natural disasters. To protect your family’s health, carpets and pads should be removed, discarded and replaced.

Since every water damage situation is different, you cannot know for sure if or when your carpet and pad can be salvaged until you have a professional restoration company inspect the situation.

The faster you report the disaster, the lower the costs will be. If you’re dealing with a flooding problem, contact  SERVPRO of Vicksburg & Yazoo today to speak to a Mitigation Specialist at 601-634-0909

General Cleaning Services

12/3/2018 (Permalink)

SERVPRO Of Vicksburg & Yazoo offers more then just Fire, Water and Mold restoration! Here at SERVPRO we also offer carpet cleaning, tile & grout,upholstery and duct cleaning. We also offer general cleaning needs such as cleaning baseboards,windows,bathrooms, etc. so when your home or business is in need of a good spring cleaning call our office and get an estimate for all of your cleaning needs!! Our crews have advanced equipment and products to do the job to the best of their ability and to make your home or business look and smelling great. We also take pride in the jobs we produce and make sure our customers are satisfied at the completion of the job. Call us TODAY for your general cleaning quote 601-634-0909

Commercial Fire/Water Services

11/28/2018 (Permalink)

Commercial Properties are a big investment and we at SERVPRO Of Vicksburg & Yazoo are always here to help from water and fire damages to your general cleaning needs. We understand that a fire or water loss at your commercial property is also lost revenue for your  business and can be devastating and this is one of the reasons we offer 24 hour emergency services 7 days a week. Our crews are highly trained,have advanced equipment and resources so that we can get your commercial property back to operating and pre loss condition in a timely matter. If your commercial property is ever affected call our professionals at SERVPRO Of Vicksburg & Yazoo 601-634-0909 and let us make it "Like it never even happened."


11/20/2018 (Permalink)

Have you ever had a disaster happen at your residential or commercial property and SERVPRO Of Vicksburg & Yazoo came to your rescue??

If so was our staff courteous and understanding of your concerns? Or did you encounter some issues that were not taking care of that our franchise needs to be aware of? 

We value your opinion and experience so leaving us feedback on your experience with SERVPRO would help us greatly. We have three sites our customers are able to leave feedback on Yelp, Facebook and Google. 

SERVPRO Of Vicksburg & Yazoo is locally owned and operated,so please take the time to leave us your feedback,we look forward to hearing our customers experiences and are willing to address any concerns we may encounter.

Prevent mold in Closet Areas

11/16/2018 (Permalink)

In many older homes your closet could be affected by moisture and a smelly odor. It is very important you deal with moisture issues in a closet to prevent microbial growth and mildew. Here are a few tips on how you could prevent this issue from happening.

  • Always let any damp material to dry completely before putting them away.
  • Make sure clothes or any other items stored away are cleaned because soiled items can be the breeding ground for microbial growth. 
  • Try not to pack your closets to tight with items so you can allow air flow. 
  • Store shoe boxes on wire shelves instead of the floor so you do not trap moisture under the boxes.

Hopefully these few tips can help you prevent microbial growth, if you have any questions or concerns contact SERVPRO Of Vicksburg 601-634-0909.